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Leadership Academy |
Compared to managers of yesteryear,
today’s managers have less time, make more critical decisions and lead a
more diversified, highly educated workforce in a customer-driven
marketplace. To succeed, managers must use up-to-the-minute techniques for
leading their teams to success in a highly competitive environment.
Offering 27 sessions applicable to all
levels of management, The Leadership Academy’s examples and case studies
can be customized to address the reality of your environment, focusing on
your organization’s challenges and opportunities.
101: The Call to Leadership
Leaders are not born – they are called to
fulfill a passion. Learn to answer the call.
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10 questions to
ignite leadership thinking
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5 key
characteristics of successful leaders
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A leadership
self-evaluation
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10 “musts” of
leadership
102: Leading Yourself before
Leading Others
Create a vision for yourself so you can create enthusiasm for a vision
in others. Leading involves demonstrating more than just talking.
103: Awesome Team Leadership
Learn how to lead those you work with to
lasting success.
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5 key points to
team leadership
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A WorkStyle
Analysis™
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How to communicate
with teammates unlike you
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7 points to
building a champion team
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The 3 C’s of
leadership
104: Resolving Conflict
Constructively and Creatively
Learn how to find constructive solutions
to the inevitable conflicts that occur when people work together and how
to eliminate the more destructive forms of conflict.
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Recognizing
conflict-causing behavior
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Dealing with anger
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How different
personality types express anger differently
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10 rules of
resolution
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Identifying
conflict that is positive and leads to growth
105: Getting the Best from Your
People and the Most from Your Time
Discover how to maximize your resources to do more than you ever
thought you could do.
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15 Time Termites
to control
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10 time-saving
tips
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Ways to overcome
crisis management
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Human resource
planning for leaders
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The leadership
methods for conducting performance reviews
106: Effective Communication
Learn methods for conquering the Number One problem in American
business today: ineffective communication.
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Presentation
skills for leaders
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6 points of power
presentations
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3 case studies
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5 leadership
feedback skills
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Effective internal
office communication
107: Dealing with Disciplinary
Action and Problem Employees
Engage in a frank discussion on one of the most difficult situations
facing a leader and how to transform challenges into success.
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5 points to
identifying the problem employee
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8 ways to create a
positive outcome
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5 steps to being
well-prepared and calm
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How to deal with
sensitive information like a leader
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The 5 A’s of
change
108: Organizing, Planning, Leading
and Controlling: Four Essentials
Where do you need to fine-tune these
essential skills? Learn more effective ways of utilizing these management
basics.
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Teaching managers
to see what’s next instead of focusing on what’s now
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Planning:
strategic, tactical, contingency, and emergency
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Organization from
the global picture to the micro-moment
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Controlling
without relying on forms, reports, or the words of others
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Getting to the
truth in your organization — so you know what really needs fixed
109: Motivation: From Baby Boomers
to Beyond Generation X
Discover how to create long-lasting
motivation and inspiration in a diverse workforce.
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15 questions to
determine proper motivation for the individual
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Knowing your
co-workers
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Who are Generation
X and the Millenials and how to motivate them
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Motivation as a
self-fulfilling prophecy
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10 emotional bank
account deposits
201: “It’s Showtime!!!”™
Everyday is a performance. Learn how your
attitude can lead to a smash hit — or a one-night flop.
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Approaching each
day with optimism and enthusiasm
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Finding the
positive in the pain
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Setting goals to
maximize your life
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The three factors
that hold everyone back
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Becoming an energy
booster, not an energy sapper
202: The Keys to Being a Complete
Leader
Make the six traits and seven common
qualities of leaders an integral part of your everyday life.
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11 behaviors of
leaders
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6 traits of
leadership
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7 more “musts” of
leadership
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7 common qualities
of leaders throughout the ages
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A leadership
development plan
203: Goal-setting
Do you set goals as an annual routine
exercise, or have you made goal- setting a true way of life, with exciting
results and growth potential? Here’s how to shape life-changing goals.
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How to make your
goals destined for success
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Obstacles to
achieving your goals
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Putting your goals
on a fast track to success
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Enlisting others
in the pursuit of your goals
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Celebrating your
success
204: T.E.A.M.W.O.R.K.
Designed for experienced supervisors, this
session focuses on the basic eight factors that bring your team’s
performance to championship level.
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Developing trust
in your team
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How to tell when
you’re losing momentum
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The Power of Wa
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Maintaining
organization of thought
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When is it time
for revolution?
205: Selection, Retention and
Promotion
Finding the right members for your team —
and keeping them — is always a challenge. Here are time-tested strategies
for hiring and retaining a great team, along with ways to reward those who
are ready for more responsibility.
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It’s a tough
market — where do you find the superstars?
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Interviews that
really work
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Avoiding legal
pitfalls in hiring
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Promotions when
there is nowhere to go
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Stopping the
revolving door
206: Dealing with Problem People
Difficult individuals can be a drain on
the team. Learn how to take corrective action early to develop better
workers.
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The tell-tale
signs of problem people
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Early warnings
frequently ignored, overlooked, and avoided
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Getting the team
to weed out for you
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Salvaging the
wayward employee
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Rebuilding after
the fallout
207: From the Days of Ozzie to the
Days of Ozzy
There’s been quite a change from the days
when Ozzie and Harriet ruled the airwaves to when the antics of Ozzy and
Sharon Osborne gathered millions of viewers. Let’s face it: the new
generation of workers is different. So how do we work with them?
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Three generations
— one workplace
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Motivational
differences
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What’s important
to Gen X?
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A different work
ethic
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What the new
generation in the workplace wants from a boss
208: Delegation and Getting Others
to Work with You
You can’t — and shouldn’t — do it all.
Learn how to delegate more effectively for better results.
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Planning
delegation for maximum success
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7 “yes, but’s….”
to avoid
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Making
expectations clear
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The importance of
accountability
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Monitoring
progress
209: The Vision of a Leader
A leader must be able to see further than
anyone else. Learn how to develop a game plan to achieve champion status
in business.
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Become a Paradigm
Pioneer
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5 truths of
creativity
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How to be
adventurous and flex the leader’s risk muscle
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Breaking the
chains of familiarity
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4 steps to
planning for uncertainty
301: Culture and Climate: What Can
Be Changed
Every organization comes to crucial times
in its growth where changes must be made in culture to continue to grow
and succeed. Discover what areas can be influenced — and how to do it
effectively.
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Learn how to
discover the true culture of your organization
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How to minimize
the climate swings that negatively impact a workforce
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Taking the leap
from a “contented-contender” culture to a champion culture
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Overcoming old
habits and mending open wounds
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Identifying and
utilizing influence opportunities to affect cultural change
302: Building a High-Performance
Organization
The status quo is no longer enough.
Continually rising expectations from customers and other stakeholders mean
higher levels of performance are needed. Learn how to fine-tune your
organization for better performance.
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The toolbox for
the high performance organization builder
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Getting ahead of
the curve on customer expectations and demands
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Overhaul or fine
tune: defining and dealing with your resources
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Setting
expectations from orientation to the day to day
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Measurements of
excellence: defining high-performance
303: Emotional Intelligence as a
Leadership Skill
Leading with your head is one thing. But
if you can lead people’s hearts — you will accomplish more than you ever
imagined.
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The foundation of
why people do what they do
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Unlocking the
heart of employee's commitment
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10 years old: The
keystone to understanding motivation
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Employee
preventive maintenance program
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A push versus pull
strategy on leading people
304: Leaders Growing Leaders
A new generation of future leaders is
always arising within an organization. You can choose to ignore them — and
take the consequences — or develop them to their full potential.
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Leadership: the
pros and cons of growing versus importing
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Creating an
effective mentoring program that works!
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Starting from Day
One
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Measurements of
the skill level of the management team
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The long-range
view of succession
305: Maximizing Human Capital
Are you getting the most from your
investment in people? Here’s how to make sure you’re getting the best
possible ROI.
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Determine your
human capital investment strategy
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Establish your
investment risk comfort zone
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Riding out lean
times without sacrificing your investment
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When to reinvest
and when to cut your losses
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Building the
proper portfolio of human capital
306: In-depth Problem-solving
Leaders see problems as opportunities for
innovation. Learn time-tested methods for analyzing problems and finding
creative solutions.
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Clarifying and
defining the problem
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Discovering root
issues and causes
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Gathering your
experts for their contributions
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Considering the
possible solutions
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Tracking and
fine-tuning the answer
307: Managing Constant Change
Change is a constant; how you manage it
determines the impact it has on your team and the wider organization.
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Why change must be
constant
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How people react
to change
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Why does change
fail
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When change seems
destined to fail
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The Big White
Truths of Change
308: The Power of Presentation
Effective leaders are comfortable
presenting their ideas publicly to project confidence, instill enthusiasm
and ensure understanding. But for many, this is an area of fear. Learn to
overcome the fear and harness the power of presentation.
309: Territorial Games:
Understanding and Ending Turf Wars
Sometimes managers get so wrapped up
competing with each other that they forget the customer — and the market
competition. Here’s how to eliminate internal squabbling and channel that
energy into more profitable pursuits.
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Causes of turf
wars
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Resolving turf
wars
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How to build unity
on a management team
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Avoiding turf wars
during change
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How to repair the
damage when trust has been violated
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